Welcome to

Burnt Chocolate Consultancy

‘Always at your service'

Helping Your Business THRIVE

Hi, I’m Andy Downton, Director of Burnt Chocolate Consultancy, and I bring my 20+ years of experience working for some of London’s most demanding and iconic restaurants and hospitality brands, as well as being an Ambassador for The Burnt Chef Project, to help your business thrive.

  • Optimise Operations

  • Financial Health Check

  • Streamline service workflows

  • Menu Engineering and Gross Profit Analysis

  • Staff Satisfaction and Retention

  • Enhance Guest Journey and Satisfaction

Burnt Chocolate is here to care for your business

and is ‘Always at your service’.

Clients

Proudly supporting:

An Ambassador

Competition Director

An Advocate

Jean Baptiste Requien - COO Thesleff Group

"Andy’s knowledge of the hospitality industry is second to none. He has a rare ability to quickly understand challenges and offer clear, practical solutions that make a real difference. Beyond his expertise, Andy truly cares about the people he works with, which makes him an incredible partner to have on your side."

Yishay Malkov - MD UK and Europe at Soho House

“I have known and have had the pleasure of working alongside Andy for many years now. He’s one of those rare people who have the professional know-how, the business acumen and the people skills to overcome any challenge our industry throws at him. Glad to have him in my corner!”